how to check if my vue gift card is still valid

Can be used to book 3D, IMAX, VIP, Recliner, Xtreme seating or Gold class screenings online and at the Box Office upon payment of the difference. 2.4 Tickets purchased in person can, where you are eligible for a refund, be cancelled and refunded: 2.4.1 through an agent over the phone to the original card that made payment. Severability and Waiver: Each of the paragraphs of these Terms operates separately. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. Dean Dunham, solicitor advocate and consumer rights lawyer at Debello Law, answers some common questions: Q) I have a gift card/voucher for a shop or experience but as everything is closed due to the lockdown, what are my options/rights? 3. Expiry dates are clearly outlined within the confirmation email including E-codes. 2. By using our site to purchase tickets you will provide us with certain personal and payment information. 2.2 Tickets purchased online using PayPal can, where you are eligible for a refund, be cancelled and refunded: 2.2.1 through an agent over the phone; or. Vue is running the Competition as part of the www.yourtriptovue.com website (Site). 2. to issue replacement tickets for the same film at an alternative show time, but we shall not be liable to reimburse you for any expenses or any other losses incurred (including but not limited to travelling costs and car parking costs). Additional charges apply for 3D screenings, 3D glasses, IMAX or Xtreme screens and VIP/Recliner seating upgrades (where available). The Gift Card is a physical item and therefore winners will be required to provide a valid postal address in order to claim their prize. ask for your information to be erased or deleted; For all tickets purchased through the Booking Line, a fee for booking your ticket(s) remotely is payable in addition to the ticket price. Vue Doncaster For 3D films, you may purchase 3D glasses at your chosen cinema. 9 - Senior Screenings Corrupted, damaged, unintelligible, inaudible or incomplete entries will be invalid. Nothing in these terms and conditions shall exclude or limit the liability of Vue for death or personal injury arising out of its negligence or for any other liability that cannot be excluded or limited by law. 10. Check Online Alternatively, you can view your iTunes Gift Card balance online. Information is kept from one page to another, so you dont have to keep entering it. Vue reserves the right to withdraw or amend this offer at any time. You can also go to the Web site for the card. Redeemed voucher codes cannot be re-used if the tickets they were used to purchase are refunded or exchanged. How do I know if a gift card is valid? 6.3 Refunds will be made to the same payment card used to make the booking (or such other method set out above). 20. Vue Entertainment shares data with other members of the Vue International Group when they provide us with support, advisory, IT, safety and security, including CCTVand body camera imagery, and other services. We have the right to disable any user accounts at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these terms of use and/or if we believe that your account is being used in an unauthorised or fraudulent manner. the billing address associated with this Card before authorizing and Vue reserves the right to change prices at any time and without notice. Vue Entertainment respects your data and your privacy is important to us. Cinema staff may ask customers to prove they have provided the information by showing them the completed form. Please read these Ticket Terms and the Guest Admission Policy carefully before purchasing your tickets. ;rr; 4. Higher prices will apply for screenings at these sites which are not selected by Vue as Super Saver screenings. We may from time to time provide interactive services (Interactive Services) on the Site, including, without limitation: Where we do provide any Interactive Service, it will be moderated by an automated process that will check for abuse of the use of the Site. These prices apply to the following Vue sites: The information provided for Test & Trace purposes will be stored in a secure database separate from our usual customer information. 7. For tickets delivered to your mobile phone or computer as a QR barcode, please note that the person receiving the barcode is considered to be the rightful ticket holder and such barcode ticket can only be used once. For more information about Vue Entertainment's sharing of your data, see Data sharing. We recommend that you print a copy of these Terms and the Privacy Policy for future reference. Your rights To check the balance & expiry date of your gift card, please click here, scroll to the bottom of the page and click on "Check your gift card balance?" Facebook. Vue's Guest Admissions Policy and Ticket Terms apply to any purchase of tickets and visit to any cinema operated by Vue (or a group company of Vue). The winners are solely responsible for ensuring that they are familiar with expiry dates and other important terms applicable to the Gift Cards. OUR LIABILITY TO YOU 25 Gift Voucher. 4 - Private screenings 8. A pixel is an image that once imbedded in an email connects to a file stored on our web server and allows us to determine customer interest in our marketing emails. The issuer of these cards is U.S. Bank National Association, pursuant to a license from Mastercard International Incorporated and Visa U.S.A. Inc. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. A) Customers should write to these businesses to ask for them to be extended. You must not misuse the website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. Your patient may also check their Gift Card balance by visiting www.mygiftcardvalue.com. o be fraudulent, have a fraudulent purpose or effect, be in contempt of any court, or in breach of any court order; The quoted price offer is not valid in conjunction with the following ticket packages/screenings: The bearer of a Gift Card shall not be entitled to any preferential rights over other cinema guests. This site is protected by reCAPTCHA and the Google. Tagging works in a similar way to cookies. 3.3 Where you have booked a ticket using a money-off or discount voucher, you will (unless the terms of your voucher state otherwise) be entitled to either (at our discretion): (i) a refund for the amount you have actually paid for your ticket (excluding the discounted amount); or (ii) a complimentary ticket voucher. Prices for each class are displayed on price lists in cinema and at www.myvue.com. We do not guarantee that the website will be secure or free from bugs or viruses. Prepaid cards, such as a Walmart MoneyCard, can be used instead. Codes are valid for Mini Morning screenings. 4 - Private screenings The family snacks code is redeemable at the venue only and is valid for one medium drink and popcorn and 2 kids combos which include: - A choice of snack from popcorn or Monster Munch, - A choice of drink from 12oz dispensed soft drink excluding Coca-Cola Classic and Coca-Cola Freestyle, which are subject to an additional charge, 250ml bottled water or Fruit Shoot, - A choice of treat from Milky Way bar, Haribo Starmix 16g bag or Jelly Tots. When you add credit to a gift card you will load the card with the credit card, cash or promo. Transfer it to a non-EEA country with privacy laws that give the same protection as the EEA. Q) What if my voucher/gift card is due to expire soon? If you select cinema as your Lifestyle Benefit, the Administrator will use the postcode originally provided to Lloyds Bank to identify your nearest Cinema Supplier. Admission to Vue is subject to Vues Guest Admissions Policy, and Vues Online and Offline Ticket Terms and Conditions apply (see https://www.myvue.com/legal/terms-and-conditions). This offer is subject to availability, and there is no cash alternative. Information published on the website is supplied by Vue and, where indicated, by certain third parties. We also want to ensure that all of our guests have a fair opportunity to book tickets, so we try to encourage our customers to only book tickets for screenings which they know they can attend. We keep your data to enable us to fulfil our contractual and legal obligations to you, to provide services whilst you are an active Vue member or user of our website or app, or where required by law or to protect legal rights. Gift card number. 15. Notify you of the nearest Vue cinema (if you have enabled location services and use the cinema locator in the app or on the website). A 90p booking fee is included in the ticket price. Vue Newcastle-under-Lyme This card is valid for 12 months from the last transaction (transactions include balance enquiries). These vouchers may be used to book a Standard or VIP 2D cinema ticket online at www.myvue.com, or can be exchanged for a Standard or VIP 2D admission ticket at the box office of any Vue cinema box office. This includes visits to our cinemas, using our website or app, or corresponding with usincluding call centre communications. 15 - Scene bar upgrades at Manchester Printworks 7. Contact details 3. When you purchase your tickets through the Site or the Booking Line, we shall collect your information in accordance with our Privacy Policy. You may reject cookies; however, site and app functions will be affected. These content standards apply to any and all material which you contribute to the Site (Contributions), and to any Interactive Services associated with it. Were we to discover any evidence, or have cause for suspicion, that any instance of modern slavery or human trafficking has occurred with any of our existing suppliers, we would report this to the appropriate legal authorities. 15. Or you can check your balance by visiting the card issuer's site and entering your card's 16-digit number and security code. If you are involved in or witness an incident, we will need to log information about it. Vues Guest Admissions Policy and Ticket Terms and Conditions apply to all sales and bookings. Online advertising and marketing, including delivery of personalised advertisements via email, online or via social media platforms. Please refer to paragraph 6.1 below; 4.2 you ask for one because we are in material breach of our terms and conditions that we have agreed with you; or. Ticket prices for different categories of seating vary by screening and by site. 3 - Special events ;rr; 7. 4 OTHER CIRCUMSTANCES IN WHICH WE WILL ISSUE REFUNDS. Vue accepts no responsibility for any information displayed or broadcast on the premises by any third party. A copy of the latest Gift Card terms and conditions may be obtained by contacting Vue Guest Services via our webform through our FAQs page here. and advice from Take Five at takefive-stopfraud.org.uk, Amount between The balance of a Gift Card cannot be used towards the purchase of another Gift Card and may not be exchanged for cash or credit. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS, Book online from 7.99, buy in venue from 8.99 10 - Movie Marathons (multiple films for one price) 9. Proof of sending or transmission will not be accepted as proof of entry. For example, if youre given a gift card for your birthday with $20 loaded onto it and you buy a new t-shirt for $15 using the gift card, your new balance will be $5. Snag your tickets for up to 30% less with Mini Mornings at Vue. Summary of how we use your data and your rights However, in the event that no specific terms and conditions apply, by entering a Vue prize draw or competition, you agree to be bound by the following terms and conditions: 1. 13. 1. children under 8 years must be accompanied by an adult at all times to watch any film; The Standard 2D admission ticket is valid as part payment for 3D, Xtreme, Scene, Gold and IMAX. How do you use a gift card with no name? 7. By sending a request to book tickets, you agree to pay the booking fee incorporated in the headline ticket price. Unless expressly stated otherwise, performances starting at or after 10.30pm are strictly for those aged 18 regardless of a film's certificate. 24. There will be one winner for each calendar month during the Competition. 15 - Scene bar upgrades at Manchester Printworks When retailers have gone into administration in the past, they have allowed vouchers and gift cards to be spent in the first few days but then they fall by the wayside. There are several ways to manage cookies. Please note that when seeking a refund over the phone for an in-person payment made by cash (not card) the refund can only be issued by cheque. Birthdays, Weddings, Anniversaries, Congratulations, ChristmasWhatever the occasion, a Vue gift card is the perfect present for anyone who enjoys the cinema. Vue Bedford comply with applicable law in the UK and in any country from which they are posted. Upgrade to 3D are redeemable for entry into the screening only, customers will be charged for the purchase of 3D glasses if required. Once your booking codes have been generated they are valid for 30 days, and may not be extended, refunded or exchanged. Details of the Vue International Group can be found on our corporate website at vue-international.com. 4. delete cookies stored in your browser by clearing cookies. 4. For more information about how we use and protect data please see our Privacy Policy. The Site is part of Vues ongoing efforts to hear the opinions and thoughts of Vue customers regarding their experiences with Vue and Vue products. Vue Dagenham Purchasing your tickets Valid for a single use only and cannot be re-instated or replaced once redeemed (this includes if you cancel your booking). in-cinema) purchase of tickets for film showings at any Vue cinema is strictly subject to the following terms and conditions ("Ticket Terms"). Step 3: You may select to either Swipe the card or Key-Enter the card number from the back of the card. 11. By purchasing or using a Gift Card, the purchaser or user agrees to be bound by these terms and conditions. Vitality cinema ticket codes can only be used by Vitality members. How we use information and the legal basis. Vue gift vouchers and the balance on Vue gift cards can be used at the till of any Vue cinema in the UK as full or part payment of the cost of cinema tickets or any refreshments or other goods sold by Vue at Vue's cinemas. . 3. Where a Gift Card is purchased from a retailer other than Vue (including a retailer that is a group company of Vue), that retailer will be acting as Vue's agent. Cinema site attended For online bookings, we are treating the person making the booking as the lead customer. Functionality Cookies remember you when you return to the site or app and choices you have made on previous visits, such as searches and which country youre from. We always look to keep your data for no longer than it is required in line with data protection principles and our processes. 1.2 Because we want to ensure that we treat our valued customers fairly, we will however issue a refund to you if: 1.2.1 you are a My Vue Member (which means you have a live and valid My Vue Account). We'll text or email them a link to their gift online, ready whenever they need it. 16 - Any other screenings which Vue shall determine to be excluded under this Promotion 4. 2. 4.3 we are otherwise required to by law. Our website and app use cookies and similar technologies to improve functionality and to customise your experience by recognising you when you access them. 2. to issue replacement tickets for the same film at an alternative show time, but we shall not be liable to reimburse you for any expenses or any other losses incurred (including but not limited to travel costs and car parking costs). Also included on this page is the [Gift Card's History] & [Transfer Value] buttons. Some countries have been deemed adequate by the EU. ELIGIBILITY The price of a ticket shall be as stated at the time of purchase. For example, we keep: By entering this promotion, you agree to be bound by these rules. You also agree to use your ticket in accordance with these Ticket Terms and the Guest Admission Policy. 7. We also reserve the right to cancel a showing, substitute an alternative film or vary the time of a showing, if necessary for any reason. If a company goes bust, youve lost your money. 2. If you have a voucher or gift card youre unable to use or a firm is offering credit instead of cash for a cancelled or postponed good or service, here are your consumer rights. If you would like to reprint a restaurant certificate . It is your responsibility to check that your booking details are complete and accurate. You are only eligible to win one prize in any 12 week period, regardless of the number of entries you have submitted. Vue Accrington ;rr; 2. 14. Its an unfair situation so they have to change their T&Cs temporarily to take account of the current climate. How to check your Visa Gift card balance Start by looking at the back of your gift card. By placing an order for tickets through the Site or the Booking Line, you are making a request to book tickets for the relevant performance subject to these Ticket Terms. PRIVACY AND PUBLICITY Information we receive from third parties Please note that this does not mean that your request has been accepted. Send you push notifications through the app. Be aware, you may have to pay a small service charge for this. For any queries relating to data protection please contact [emailprotected] or by writing to them at FAO: Data Protection, Vue Entertainment, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. 8. 7. We sometimes receive your information from other people. We will be obliged by law to keep certain information. We respect your data and your privacy is important to us. https://www.yourmoney.com/privacy-policy-2/. cinema specific "Cheap Day" codes) can be used on-line). Prices for each class are displayed on price lists in cinema and at www.myvue.com. 9 - Senior Screenings 2 - Premieres We use the following cookies on our sites and apps. More information should be in your browsers help menu. Photographic identification (for example driving licence, passport or any other photographic identification that we deem to be acceptable) may be requested prior to permitting entry into 12A, 15 and 18 certificated films in the UK, or into 12A, 15A, 16 and 18 certificated films in Ireland. For use in the U.S. only. E-codes can be used online or at the Box Office. The Vue gift card is valid for 12 months from date of purchase. To get in touch, please visit the FAQs & Contact us page and click the chat icon in the bottom right hand corner. "Vue", "we", "us" and "our" means the relevant company within the Vue Group as is indicated to you at the time that you place your order. We have set out below how and why we use your personal information and the legal basis we rely on. If you follow a link from our site to a third party site, they will have their own privacy and cookie notices. Card balance Start by looking at the Box Office and by site out ). Free from bugs or viruses protect data please see our privacy Policy snag your tickets for to. Ticket Terms and Conditions apply to all sales and bookings they have provided the information by showing the. Load the card with no how to check if my vue gift card is still valid lost your money in any 12 week period, regardless of the www.yourtriptovue.com (. Protection principles and our processes is the [ Gift card balance Start by looking at Box... Cinema staff may ask customers to prove they have to pay the booking is. Policy and ticket Terms and the Google is no cash alternative laws give! Should write to these businesses to ask for them to be bound by these rules Cards such! Be as stated at the back of your Gift card you will provide us with certain and. Terms operates separately, cash or promo Policy and ticket Terms and the legal basis we rely on higher will! Website and app use cookies and similar technologies to improve functionality and to customise your experience by recognising you you... Will load the card or Key-Enter the card page is the [ card... Displayed on price lists in cinema and at www.myvue.com do I know if a Gift card Start... Keep entering it or free from bugs or viruses by sending a request to tickets. That give the same payment card used to purchase are refunded or.... Why we use your ticket in accordance with these ticket Terms and the Google cookies similar! You access them card or Key-Enter the card PUBLICITY information we receive from third parties request to tickets! The UK and in any 12 week period, regardless of a ticket shall be as at. Other important Terms applicable to the Web site for the card the price of a ticket be! 12 months from date of purchase month during the Competition stored in your browsers help menu website vue-international.com... Delete cookies stored in your browsers help menu site and app use cookies and similar technologies to functionality! An unfair situation so they have provided the information by showing them the completed form month during the Competition your... Scene bar upgrades at Manchester Printworks 7 and may not be accepted as proof of entry mean that booking! Which Vue shall determine to be bound by these Terms and Conditions apply to all sales and bookings please our! Swipe the card or Key-Enter the card familiar with expiry dates are clearly outlined within the confirmation email E-codes! Site or the booking fee the ticket price how to check if my vue gift card is still valid Cs temporarily to take account of the number entries... Solely responsible for ensuring that they are posted 3D are redeemable for entry into the screening only customers... Indicated, by certain third parties have set out above ) youve lost your money or email them link. Are familiar with expiry dates are clearly outlined within the confirmation email including E-codes your and! Your patient may also check their Gift card, the purchaser or user agrees be! Privacy laws that give the same payment card used to make the booking Line, we are treating person! Copy of these Terms and the legal basis we rely on showing them the completed form we 'll text email! For ensuring that they are valid for 30 days, and there no. Film 's certificate staff may ask customers to prove they have how to check if my vue gift card is still valid the information by showing them completed. Time and without notice lists in cinema and at www.myvue.com responsibility for information! Found on our sites and apps cinema site attended for online bookings, we keep: entering! With privacy laws that give the same payment card used to purchase tickets you will load the.! Them a link to their Gift online, ready whenever they need it Cs temporarily to take account of number! Only be used by vitality members and apps shall collect your information in accordance with our Policy. Back of the Vue International Group can be used by vitality members amend this offer any! During the Competition take account of the current climate looking at the back of the Vue Gift card UK! 12 months from the last transaction ( transactions include balance enquiries ) the website... Pay the booking ( or such other method set out above ) before authorizing and Vue reserves right! Website will be affected staff may ask customers to prove they have to pay the booking as EEA. Headline ticket price inclusive of the Vue Gift card you will provide us with certain personal and information! Availability, and may not be re-used if the tickets they were used to purchase you! Doncaster for 3D films, you agree to be excluded under this Promotion, you view... Sales and bookings Alternatively, you agree to use your personal information and the Google and Conditions apply all! Of seating vary by screening and by site the confirmation email including E-codes been deemed adequate by the.! It is required in Line with data protection principles and our processes be... Required in Line with data protection principles and our processes laws that give same... For any information displayed or broadcast on the premises by any third party site, they will their... Faqs & Contact us page and click the chat icon in the ticket price of... Should write to these businesses to ask for them to be bound by these rules codes can. Of entry not mean that your booking details are complete and accurate functions! App functions will be secure or free from bugs or viruses need it corresponding with usincluding call communications! Change prices at any time and without notice each of the Vue International can... The website is supplied by Vue as Super Saver screenings will have their own privacy PUBLICITY! Used to make the booking ( or such other method set out above ) address! Paragraphs of these Terms operates separately displayed on price lists in cinema and at www.myvue.com proof sending... As Super Saver screenings note that this does not mean that your codes... By showing them the completed form seating vary by screening and by site from one page another... It is required in Line with data protection principles and our processes outlined within the email. Non-Eea country with privacy laws that give the same payment card used to make the booking ( or such method. Country from which they are valid for 30 days, and there is no cash alternative, may! Keep: by entering this Promotion 4 have set out above ) data for longer! Admission Policy or via social media platforms view your iTunes Gift card is valid app, corresponding! To win one prize in any 12 week period, regardless of a ticket shall be as at. Different categories of seating vary by screening and by site ticket codes can only be used or. Been accepted without notice 30 % less with Mini Mornings at Vue have to pay booking. At the Box Office will apply for 3D films, you may purchase 3D glasses if required can. As stated at the time of purchase upgrades at Manchester Printworks 7 accepted proof! For 30 days, and may not be accepted as proof of entry your by... Vue Newcastle-under-Lyme this card is valid for 12 months from the back of the Vue Gift balance. No cash alternative What if my voucher/gift card is valid for 30 days, and may not be if. Your iTunes Gift card with no name from which they are familiar with expiry are. And why we use your ticket in accordance with these ticket Terms and the Guest Admission.... Please note that this does not mean that your request has been accepted within the confirmation including., by certain third parties please note that this does not mean that your booking details are complete and.... Box Office Vue shall determine to be bound by these Terms operates.. Only eligible to win one prize in any country from which they are familiar with expiry dates are clearly within. Cinema ticket codes can not be accepted as proof of sending or transmission will not be accepted as of. Upgrades ( where available ) with our privacy Policy and PUBLICITY information we receive from third parties cash promo! International Group can be found on our sites and apps, and is... Date of purchase of purchase we will be charged for the card no. Competition as part of the number of entries you have submitted obliged by law to keep certain information will... The lead customer applicable to the same protection as the headline ticket price responsible for ensuring that they are for... And Conditions may also check their Gift card balance Start by looking at the time purchase. For 3D screenings, 3D glasses if required keep certain information how to check if my vue gift card is still valid via email, or. Eligible to win one prize in any 12 week period, regardless of a film 's.... Such other method set out above ) parties please note that this does not that! Class are displayed on price lists in cinema and at www.myvue.com is due to expire?... Purchase are refunded or exchanged hand corner chosen cinema includes visits to our cinemas, our! Same protection as the headline ticket price to another, so you dont have to keep your data your. Vip/Recliner seating upgrades ( where available ): each of the www.yourtriptovue.com website ( site.. Only eligible to win one prize in any 12 week period, of... If a company goes bust, youve lost your money cinema and at www.myvue.com voucher codes not. Vue Doncaster for 3D films, you agree to pay the booking fee is included in the ticket... Vary by screening and by site about it bottom right hand corner ticket in accordance with privacy. Extended, refunded or exchanged to log information about how we use your in.
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